Get in Touch

Contact Us

Have questions about booking a character in Philadelphia? Need help choosing the right character? We're here to help make your event magical.

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours.

Call Us

Speak directly with our Philadelphia booking team

267-367-6982

Mon-Fri: 9am-6pm | Sat-Sun: 8am-8pm

Email Us

For booking inquiries

philadelphia@characters.io

We respond within 24 hours

Common Questions

How do I book a character for my party?

You can book directly through our online booking form, call us at 267-367-6982, or fill out the contact form above. We recommend booking 2-3 weeks in advance for best availability.

What is your cancellation policy?

We make rescheduling easy! Emergency or bad weather? We'll happily reschedule as long as the new time is available. Deposits are non-refundable but can be held as credit for up to 1 year.

What areas in Philadelphia do you serve?

We serve all of Greater Philadelphia including King of Prussia, Cherry Hill, the Main Line (Ardmore, Wayne, Bryn Mawr), Media, West Chester, Doylestown, Conshohocken, and South Jersey.

How much does it cost to book a character?

Every party is unique! We provide custom quotes based on your specific needs, character selection, event duration, and location. Fill out the form above to receive your personalized quote.

Ready to Book?

Skip the form and book your character now